GENERAL INFORMATION
All orders placed are subject to product availability. If an item is out of stock at the time of order placement, we will notify you and provide a full refund using the original method of payment.
DELIVERY LOCATION
Our website only offers delivery to addresses within India. Deliveries outside of India are currently not available.
DELIVERY TIME
Once your order is confirmed, an estimated delivery time will be provided. Delivery times commence from the shipping date, not the order date, and are provided as a guide, subject to acceptance and approval of your order. Please note that we do not dispatch orders on Sundays.
We endeavor to fulfill your order within 2-8 business days from the date of order placement, unless exceptional circumstances occur. Business days are defined as Monday to Friday, excluding holidays.
Actual delivery dates may vary based on carrier practices, delivery location, shipping method, and the items ordered. Some products may be delivered separately.
SHIPPING COSTS
Shipping charges are determined by the weight of your order and the chosen delivery method. To determine the shipping cost, simply add desired items to your cart and proceed to checkout. Shipping charges will then be displayed on the checkout page.
Additional shipping fees may apply for remote areas or oversized/heavy items, with details provided on the checkout page.
Sales tax is applied based on the province or territory to which the item is being shipped.
ITEMS DAMAGED IN TRANSIT
If any packaging damage is observed upon delivery, please contact us immediately at connect@sparkitfoods.in